Frequently Asked Questions

Everything you need to know about your Arlo tech experience.

What kind of warranty comes with my Arlo electronics?

All Arlo hardware includes a standard one-year limited warranty that covers manufacturing defects. We also offer extended protection plans for accidental damage at checkout.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for urgent tech needs. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for opened devices?

We offer a 30-day return window. If the device has been opened, it must be returned in its original packaging with all cables and accessories included to be eligible for a full refund.

Are Arlo products compatible with smart home ecosystems?

Yes, most of our latest electronics are designed to integrate seamlessly with major smart home platforms, including Amazon Alexa, Google Assistant, and Apple HomeKit.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. For larger electronics purchases, we also offer flexible financing options through Affirm and Klarna.

Do you offer technical support if I have trouble with setup?

Absolutely. Our expert technical support team is available via live chat and email 24/7 to help you troubleshoot any installation or software issues.